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Exciting News!

We will be launching a new patient portal, effective June 12th. More information to come!

Telepsychiatry FAQs

Video appointments are safe, easy and allow you to get help from home. Before your appointment, it’s important for you to find a quiet, private space with minimal distractions. If you need to sit in your car because this offers you the most privacy, that’s fine, but you can’t be in a moving vehicle, and you need to be alone.

Contact Us With Your Questions
What is a telepsychiatry?

Telepsychiatry is an area of telemedicine where patients can meet with their care provider on a safe, secure video call.

Do I have to use my desktop computer?

You can use your desktop or laptop. You can use an Ipad or a tablet. Or you can use your smartphone. All of these work for your telepsychiatry appointment.

Do I need to download anything?

You will need to download the Zoom application from the Zoom website or your app store. It’s easy and only takes a few minutes- and if you need help, give us a call and we can help you.

What if my audio doesn’t work?

If your audio isn’t working, we can likely move you to a phone only call.

Does my insurance cover these appointments?

Yes, most insurance plans cover telemedicine- and we’ll do a benefits investigation for you before your appointment to let you know.

Can I take the appointment from anywhere?

It’s important for you to be in a private, quiet space for your appointment. Try and find a room with minimal distractions. If you need to sit in your car because this offers you the most privacy, that’s fine, but you can’t be in a moving vehicle, and you need to be alone.

Can I be in my pajamas?

Please dress as if you are coming into the office to see your provider.